MilSpecCoating.com Privacy Policy
We all care how information about us is collected and used. At STIC-ADHESIVE Products Co. ("STIC-ADHESIVE Products Co." and "sticadhesive.com" and "MilSpecCoating.com"), we collect and use your personal information to help us continually improve our products, service and website so that your experience with us is a good one.
By visiting MilSpecCoating.com, you are accepting the practices described in this Privacy Policy.
Personal Information STIC-ADHESIVE Products Co. Gathers
At STIC-ADHESIVE Products Co., we gather the following information:
1. Information You Provide To Us
We receive and store any information you enter on our Web site or provide us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our store, and communicating with you. You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through our website; provide information in My Account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; provide employer information when opening a corporate account; participate in discussion boards or other community features; and provide and rate reviews. As a result of those actions, you might supply us with such information as your name, address, phone numbers, credit card information, people to whom purchases have been shipped (including addresses and phone numbers), content of reviews and e-mails to us, and transaction-oriented information.
2. Information Gathered Automatically
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses MilSpecCoating.com. Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our phone number. We may also use browser data such as cookies or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
3. E-mail Communications
To help us make e-mails more useful and interesting, we may receive a confirmation when you open e-mail from MilSpecCoating.com or sticadhesive.com if your computer supports such capabilities. We might compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your Communication Preferences in My Account. Because we need to communicate with you about orders you place, you cannot opt out of receiving emails related to your orders.
4. Information from Other Sources
We might receive information about you from other sources and add it to our account information. Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; search results and links, including paid listings (such as Sponsored Links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit to some customers.
What Information We Might Use
We share customer information only as described below and with subsidiaries STIC-ADHESIVE Products Co. controls that either are subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.
1. Third-Party Service Providers
We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing software hosting services. They have access to personal information needed to perform their functions, but may not use it for other purposes.
2. Business Transfers
As we continue to develop our business, we might sell divisions or buy other businesses. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless the customer consents otherwise). Also, in the unlikely event that STIC-ADHESIVE Products Co., or substantially all of its assets, is acquired, customer information gathered to date will be one of the transferred assets.
3. Protection of STIC-ADHESIVE Products Co. and Others Rights
We release account and other personal information when we believe release is required to comply with the law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of STIC-ADHESIVE Products Co., our users, or others. This does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.
4. Your Consent
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How We Secure Your Information
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we securely transmit the entire credit card number encrypted to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Information You Can Access
MilSpecCoating.com gives you access to a broad range of information about your account and your interactions with STIC-ADHESIVE Products Co. for the purpose of viewing and, in certain cases, updating that information. Examples of information you can access at MilSpecCoating.com include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications preferences, and billing/shipping addresses); and payment settings.
What Choices You Have
As discussed above, you can always choose not to provide information. You can add or update certain information on pages such as those referenced in the "Information You Can Access" section. When you update information, we usually keep a copy of the prior version for our records. If you do not want to receive e-mail or other mail from us, please adjust your Communication Preferences. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Policy, those policies will still govern your use of STIC-ADHESIVE Products Co., and it is your responsibility to review them for changes.)
Conditions of Use, Notices, and Revisions
If you choose to visit MilSpecCoating.com, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, resolution of disputes, and application of the law of the state of California. If you have any concern about privacy at MilSpecCoating.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Policy and the Conditions of Use will change also. We may e-mail periodic reminders of our policies and conditions, unless you have instructed us not to, but you should check our Web site to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
These terms were last edited on February 8, 2010.
